A keeper only means something if it's honest about its own limits. Below is what's actually in place today, marked In place, because a promise you can't check isn't worth much. We'll update this page as more is built, and not before.
Infrastructure paid in advance In place
Our servers, email delivery and key management are paid ahead of time, not month to month, so a missed invoice can't switch off the watch overnight.
A continuity reserve In place
We set aside a portion of every payment, especially multi-year prepayments, into a reserve dedicated to keeping the service running or winding it down in an orderly way. It grows as the service grows.
Your data, in your hands In place
You can download everything we hold about your plan at any time, from your dashboard: your message (decrypted, in plain text), your recipient, your check-in history and the full delivery log, as a JSON file. Once it's on your own device, nobody has to be running SendIfGone for you to keep it.
A designated contact In place
There is a real person you can write to about anything to do with continuity: what happens to your plan, your message or your data if things change.
About your message
Messages are stored with convenience encryption: SendIfGone manages the keys. That means we can technically read your message, which is exactly what lets us deliver it. We don't read messages: we decrypt one only to show it to you, to deliver it, or for an export you ask for. A future zero-knowledge mode Planned, where only you hold the key, couldn't be read by anyone but you.
What we can't promise
We can't promise SendIfGone will exist forever. Today nobody else is lined up to take over running the service, so if SendIfGone ever stopped for good, future deliveries might not happen. We'd rather tell you that plainly than let you find out at the worst moment.
What you can always count on is the copy you keep yourself: download your export from your dashboard now and then, and keep it somewhere safe, or with someone you trust. It holds your message in full.
We also can't guarantee that every email will reach every inbox: addresses change and mail providers fail. What we can promise is to tell you what's in place and what isn't, and to keep every step of delivery visible to you. You can see our scheduler's record on the status page.
SendIfGone delivers messages; it isn't a legal will. See our terms.